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IT Field Service Analyst
JOB SUMMARYThis position helps end user devices and provides technical help. An excellent background in technical help, customer service and knowledge of client-server relationships, networking, and diverse hardware devices is required for satisfactory results in this position.ESSENTIAL FUNCTIONS OF THE ROLEFixes, repairs, replaces computing devices (without platform specifications) data migration, storage repair, and backup.Examines, configures, and installs software and licenses; researches best practices.Works with related systems (projects, task management system, Knowledgebase articles, daily activities, end user e-mail, and correspondence).Interfaces with users, training and education, tutorial
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