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Play a key role in the delivery of world-class patient care. Drive performance improvement throughout an award-winning health system. Take your career in an exciting new direction. At UCLA Health, you can do all this and more.
As our Performance Excellence Specialist, you will help advance operational and clinical improvement within the UCLA Health System by serving as a project manager, facilitator, consultant, analyst, coach and mentor. You’ll facilitate problem assessment, data compilation/analysis, team development, metrics design, and improvement implementation efforts. Using Lean, Value-Based Care Redesign and other approaches, you will support performance improvement while implementing the active daily management approach to sustain performance. You will support the continued execution and development of the UCLA ValU initiative, focusing on improving clinical outcomes, the patient experience, and reducing cost. Performance Excellence’s mission embodies the UCLA Health mission "To deliver leading-edge patient care, research, and education:"
To improve the patient experience by building continuous improvement skills throughout the organization via training and hands-on opportunities
Facilitate lean process improvement projects throughout UCLA Health
Maintain and continuously improve the "UCLA Way"
Salary Range: $102,500 - $227,700/annually
QualificationsFor this high-profile role, we’re seeking a driven and innovative change agent with:
Bachelor's degree, required
Masters Degree in Business, Nursing, or Healthcare Administration, highly desired
Three or more years of increasingly responsible experience in hospital management or hospital consulting
A proven track record in clinical operations, clinical program development, planning, and process improvement
In-depth knowledge of all elements of health care delivery
Understanding of patient and community needs
Expertise in patient care delivery, accreditation standards and the development and management of operational and capital budgets
Ability to effectively integrate functions to achieve business plans
A passion for quality, customer-centeredness, productivity and continuous improvement
Strong leadership skills, including the ability to develop a superior management team
Exceptional interpersonal and problem-solving skills
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.