Career Center

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina, which has been part of Duke Health since 1998 and has served Wake County for more than 35 years. Duke Raleigh Campusfeatures 204 inpatient beds and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Duke Nursing Highlights:

 

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

 

Position Overview
Duke Raleigh Campus is seeking an experienced leader to serve as Clinical Operations Director and oversee operations for the Emergency Department and Behavioral Health. The leadership of these two functions aims to improve quality initiatives, streamline workflows, and provide a comprehensive approach to patient care. The Clinical Operations Director will oversee efforts to enhance continuity of care, reduce wait times, and optimize resource allocation. This role also involves fostering interdisciplinary collaboration, leading to improved care solutions and a better understanding of patient needs.

 

General Description of the Job Class
Provide overall direction and leadership for assigned clinical areas on a 24-hour basis; ensure the effective administrative management of clinical functions related to personnel and policy in order to meet the mission of patient care, education and research within a fiscally responsible organization.
 

Duties and Responsibilities of this Level
?    Direct and coordinate work of designated employees, manage personnel activities to meet CSU/Departmental, Hospital and Health System objectives related to the provision of patient care within designated clinical areas.
?    In collaboration with other administrative leadership, develop strategic and operational plans for assigned clinical areas. Communicate plans and continuously evaluate plans.
?    Develop and communicate vision for unit care delivery models and facilitate ongoing refinement of such models.
?    Provide developmental opportunities for direct reports.
?    Serve as clinical operational liaison with administrative and professional personnel concerning unit and/or departmental, Hospital, and Health System policies and procedures, personnel administration, and budgetary preparation and control.
?    Maintain interface with departmental personnel to coordinate clinical operational activities to ensure adequate staffing, space, and facilities, coordinate purchasing, maintenance, and renovation activities for the operational areas, and administer a property management and accountability program. 
?    Determine and recommend necessary space, equipment, supplies, and support systems to ensure effective functioning of the unit/department. 
?    Ensure a safe environment of care for all staff, patients, and families. 
?    Ensure effective processes for staff development, recruitment, and retention. Develop and support a unit shared governance structure.
?    Assure staff participation in departmental and Organizational Nursing Structures.
?    Perform other related duties incidental to the work described herein.
 

Required Qualifications at this Level
Education
Bachelor or higher degree in nursing and a master's degree in a related field
Experience
Five years of nursing experience is required, including at least 2 years of experience in a management role.
Degrees, Licensure, and/or Certification
Must have current or compact RN licensure in the state of North Carolina.
BLS certification required.
Knowledge, Skills, and Abilities
?    Ability to manage multiple organizational missions. Facilitation, consensus-building, and negotiation skills
?    Sensitivity for and understanding of clinical disciplines and issues.
?    Understand cost containment and managed care systems.
?    The ability to work with all types of individuals in multiple settings and locations and to promote diversity in the workplace.
?    Knowledge of necessary regulatory bodies, including the North Carolina Nurse Practice Act.
?    Expert communication skills.
 

 

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

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