Performs and provides administrative support services such as scheduling appointments, tests, admissions and procedures as needed. Preparing correspondence and manuscripts, scheduling meetings, maintaining records & files, and conducting special projects as assigned by Physician and Leader.

Job Specific Duties

Answers and screens calls for Physician(s) and Leader regarding patients, medical results, pharmacy prescriptions, and refills in a professional manner. Takes messages as needed.
Assists Physician(s) and Leader in filling out credentialing applications, medical license requirements, and current memberships.
Maintains a log of Physicians' Continuing Medical Education credits, all associated expenses, and teaching hours.
Checks documentation being submitted for Physician's attention to ascertain all relevant data, files, signatures, etc. are included.
Coordinates and schedules surgeries, procedures, and diagnostic testing for patients. Obtains authorizations and follow-up on pending requests in order to meet patient needs.
Gathers data for general information purposes or special reports, contacting other employees, departments, agencies, and individuals for additional documents and/or reports as necessary.
Prepares medical reports and/or documents for Leader's or Physician's approval.
Makes appointments and maintains calendar, recording such items as medical conferences, rounds, schedules, consultation requests, etc.
Acts as liaison between employees, agencies, and other physician practices.
Orders medical and office supplies. Responsible for equipment and repairs.
Processes all travel applications and makes travel arrangements including hotel reservations.
Transcribes letters, memoranda, medical examinations, clinical referrals, case summaries, initial workups, consent forms, laboratory reports and/or research summaries.
Prepares PowerPoint presentations for meetings and forums. Prepares and maintains medical records and documents such as abstracts and medical case histories.

Qualifications

Minimum Job Requirements

2 years of customer service experience in an office setting or similar environment

Knowledge, Skills, and Abilities

High school education or equivalent preferred.
2 years of administrative experience and/or physician office experience preferred.
Bilingual: English/Spanish highly preferred.
Knowledge of grammar, punctuation, spelling, and business related writing skills.
Knowledge of medical terminology.
Knowledge of office equipment and system programs including Microsoft Word, Excel, PowerPoint and Internet.
Able to organize and compose general business communication for review and signature.
Ability to represent department/function in a professional, courteous, and efficient manner

Job :

Clerical/Administrative

Department :

NCPS-PLASTIC SURGERY-3100-440785

Job Status

:Full Time

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About Nicklaus Children’s Health System

Nicklaus Children’s Health System, is the region’s only healthcare system exclusively for children. In addition to Nicklaus Children’s Hospital and a growing number of outpatient centers located throughout the tri-county area, the health system includes Nicklaus Children’s Hospital Foundation, the organization’s fundraising arm; Nicklaus Children's Pediatric Specialists, a nonprofit physician practice subsidiary; a management services organization, and an ambulatory surgery center. Our vision is to be where the children are. Ultimately, this means being there through all stages of health and life, both physically and emotionally. To be a trusted partner to children and their families, not only in times of illness, but throughout their life journey. Our mission is to inspire hope and promote lifelong health by providing the best care to every child.

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