Career Center

Overview

RCS - Estimate Specialist, Days, 8-5, no weekends or holidays, Remote, after two-week training on-site at Shadeland.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Position is assigned higher complexity tasks than those expected from RCS-Associate and incumbents are held to higher productivity and quality standards.

Context and purpose of Role
* Knowledge of facility & professional billing for all service lines and insurance.

Key Responsibilities of Role

* Processing estimates state-wide, researching missing information for estimates. Processing estimates for other departments

Must haves

* Excellent customer service skills, knowledge of CPT coding, insurance and benefits, facility & professional billing. Active listening, patience in learning the process, excellent attendance (especially during training weeks), flexibility

Other Requirements
* For those serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required.
*At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
* Requires working knowledge of patient registration and financial clearance.
* Requires a high level of interpersonal and problem solving skills.
* Requires effective written and verbal communication skills.
* Requires the ability to work within a team and maintain collaborative relationships.
* Requires the ability to take initiative and meet objectives.