UCLA Health is seeking to hire a full-time Web Operations Manager to lead a centralized team of web professionals responsible for maintaining and enhancing our enterprise digital presence, including UCLA Health and David Geffen School of Medicine (DGSOM) websites.

In this role, you will manage day-to-day web operations and provide strategic oversight and mentorship to a group of web professionals, while working alongside colleagues to ensure quality, accessibility, and consistency on our digital platforms. You will work to build relationships with organizational leaders and stakeholders to align digital strategies with UCLA’s mission, as well as oversee work queue prioritization and standard operating processes. You’ll collaborate closely with departmental leaders to implement improvements to enhance user experience and site performance across the enterprise.

Salary Range: $95,400 - $208,300/annually

On-Site Schedule: 4 days onsite, 1 day remote (option for flexibility in remote day)

Qualifications

Bachelor's degree in computer science, IT, Marketing, or related field (highly preferred)
Minimum 5 years of strong knowledge of digital communications, including web design, platforms, and strategic planning
Minimum 2 years of skilled personnel management, including staff supervision and development
Healthcare delivery experience
Experience in market research, competitive benchmarking, and digital audience analysis
Proven ability to lead and manage teams in complex, matrixed organization
Ability to stay up to date on trends and innovations in digital content and communications
Excellent verbal and written communication skills at all organizational levels
Ability to develop and present complex ideas in a clear and concise manner
Strong organizational skills with the ability to manage competing priorities and meet deadlines
Ability to resolve conflicts and balance stakeholder needs effectively

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About UCLA

At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.

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