Career Center

Pay: $25.38 - $29.00 per hour

Job description:

Overview
The Clinical Quality Improvement Administrative Assistant provides administrative support to the Quality Improvement (QI) department to help the Health Center stay organized and compliant with healthcare requirements. Under the direction of the QI Manager, this role assists with documentation, tracking, reporting, and coordination of trainings and audits. The position works closely with clinical and administrative staff to support patient safety, compliance efforts, and daily QI operations.

Duties and Responsibilities

• Provide administrative support for quality improvement, compliance, and risk management activities
• Maintain organized files, logs, and records related to federal and state requirements (HRSA, UDS, FTCA, CLIA, etc.)
• Track incident reports, patient complaints, and follow-up actions to ensure documentation is complete
• Assist with internal audits (HIPAA, OSHA, infection control, chart reviews, credentialing) by preparing and organizing materials
• Monitor licenses, certifications, and CLIA-waived testing to ensure renewals are completed on time
• Track updates to policies and procedures and assist with distributing approved changes to staff
• Organize records and documentation for inspections, surveys, audits, and site visits
• Assist with tracking quality measures, care gaps, and reporting requirements
• Notify the QI Manager of missing information, deadlines, or compliance concerns
• Help prepare materials for HRSA site visits, audits, and accreditation reviews
• Assist with researching and sharing regulatory updates with the QI team
• Coordinate compliance-related trainings and maintain staff training records
• Track completion of required trainings such as HIPAA, OSHA, infection control, and safety
• Assist with safety drills, emergency preparedness activities, and risk prevention efforts
• Perform other administrative duties and related projects as assigned

Education & Experience:

• Associate's degree in healthcare administration, public health, or compliance, or equivalent combination of relevant experience and education.

Knowledge, Skills, & Abilities:

• High level of organizational and documentation skills with excellent attention to detail.
• Basic understanding of FQHC operations and HRSA compliance requirements , such as HRSA, HIPAA, OSHA, CLIA, FTCA, and UDS reporting.
• Ability to maintain organized documentation and track deadlines and follow-up activities.
• Ability to communicate clearly in writing and verbally.
• Ability to handle confidential and sensitive information in accordance with privacy and security requirements.
• Working knowledge of Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Working knowledge of electronic health records, EPIC preferred.
• Two or more years of experience in healthcare administration, quality improvement, compliance, risk management, or a related healthcare support role.
• Familiarity with UDS reporting, FTCA, HRSA site visits, or audit preparation.

Job Type: Full-time

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

To apply: https://www.paycomonline.net/v4/ats/web.php/portal/EE2DE7EA42FB7DF874A0B94BC8FFBAA9/jobs/169771





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