Details
Posted: 30-Apr-25
Location: New York, New York
Categories:
Operations
Pay Range
$269,800.00-$458,800.00
Company Overview
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
Job Description
Delivering Epic Impact: Vice President, Health Systems Administration & Operations
Role Overview
Memorial Sloan Kettering Cancer Center (MSK) is continuing its digital and operational evolution following the February 2025 go-live of Epic. In this newly created role, the Vice President, Health Systems Administration & Operations will support the Senior Vice President of Health Systems Operations by overseeing enterprise-wide planning, governance, and optimization across MSK's digital health platforms--including Epic and non-Epic systems.
This role is responsible for leading project portfolio management, strategic resource planning, and the operational infrastructure that enables system enhancements, deployment, and adoption at scale. The VP will also serve as MSK's executive liaison to Epic's senior leadership, ensuring that vendor relationships, implementation cycles, and institutional goals stay tightly aligned.
This is a high-impact leadership opportunity for someone who exemplifies MSK's values--clarity, collaboration, and financial stewardship--while helping drive meaningful improvements in how digital systems support care, research, and operations.
Key Responsibilities
Strategic Leadership & Program Oversight
- Lead Health Systems administrative strategy, resource planning, and operational execution in alignment with MSK's enterprise priorities.
- Oversee annual project planning, intake, sequencing, and release cycles across Epic and non-Epic platforms.
- Guide stabilization and optimization efforts following Epic implementation, ensuring value realization and user alignment.
Governance & Collaboration
- Manage Health Systems governance bodies, including MSK's advisory councils and workflow/content committees.
- Collaborate across departments--clinical, digital, and administrative--to ensure transparency, alignment, and shared ownership of system decisions.
- Provide leadership visibility into performance, priorities, and areas for investment or adjustment.
Epic Vendor Partnership
- Serve as MSK's primary liaison to Epic's executive partner team in Madison, Wisconsin.
- Oversee budget planning, upgrade cycles, and issue resolution in close collaboration with Epic and internal stakeholders.
- Translate Epic communications and system updates into actionable strategies and cross-functional plans.
Platform Integration & Innovation
- Ensure interoperability between Epic and other enterprise applications, working closely with technology and business leaders.
- Partner with research and clinical teams to evaluate and implement digital health innovations that enhance MSK's care delivery model.
- Support patient-facing system enhancements such as MyChart and mobile tools to improve engagement, education, and access.
Key Qualifications and Core Skills
Experience
- 10+ years of progressive leadership in healthcare operations, digital health, or health IT--with direct accountability for system-level planning, performance, or transformation.
- Including 5+ years leading complex, cross-functional programs in a clinical or academic medical center environment.
- Proven experience managing high-value vendor relationships with an enterprise-wide platform (e.g., Epic is ideal).
- Familiarity with governance structures, operational modeling, and performance oversight in large healthcare settings.
- Experience in an academic medical center or oncology-focused organization is highly valued.
Core Skills
- Strategic Operator: Skilled in aligning systems, budgets, and resources with institutional goals.
- Collaborative Leader: Builds relationships across disciplines, drives shared success, and applies learning to improve performance.
- Governance Expert: Brings clarity and consistency to system prioritization and stakeholder alignment.
- Vendor Relationship Management: Experienced in managing executive-level vendor partnerships and operationalizing roadmaps.
- Financial Stewardship: Applies disciplined, responsible oversight to digital investments and planning cycles.
Additional Information
- Location: Hybrid role based in New York City, with regular onsite presence at 1275 York Ave, 885 Third Ave and other MSK locations as needed.
- Pay Range: $269,800 - $458,800
Helpful Links:
- MSK Compensation Philosophy
- Review Our Comprehensive Benefit Offerings
#LI-Hybrid
Closing
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
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