HCSHQ-Health Care HQ
HDSP-High Desert State Prison
RJD-R.J. Donovan Correctional Facility
CMC-California Men's Colony
LAC-California State Prison, Los Angeles County
SAC-California State Prison, Sacramento
SARO-Santa Ana Regional Office
RCRO-Rancho Cucamonga Regional Office
DBAR-Diamond Bar Regional Office
NRO-Northern Regional Office
CHCF-California Health Care Facility
CEN-California State Prison, Centinela
SAC-California State Prison, Sacramento
KVSP-Kern Valley State Prison
COR-California State Prison, Corcoran
CMF-California Medical Facility
CIM-California Institution for Men
COR-California State Prison, Corcoran
NKSP-North Kern State Prison
Posted: 18-Jun-25
Location: Los Angeles, California
Internal Number: 147917320
UCLA Health is seeking a detail-oriented and organized Administrative Assistant II to support the FPG Support Services team as the Right Fax Administrator. In this high-volume administrative role, you will be responsible for receiving, reviewing, and accurately routing over 2,500 faxed documents daily to more than 50 internal departments across a complex and decentralized health system.
Responsibilities include:
- Serve as the primary Right Fax Administrator by filtering, reviewing, and analyzing incoming correspondence.
- Identify and appropriately route documents from billing, medical groups, Medicare Advantage, and financial departments.
- Utilize CareConnect (EHR) modules including billing, Tapestry, and registration to research and validate document destinations.
- Apply knowledge of HIPAA regulations and patient confidentiality in every interaction.
- Communicate with internal leadership and external entities (e.g., hospitals, insurance companies, health plans) to resolve routing issues.
- Collaborate with department leadership to address process inefficiencies and improve operational workflow.
We’re seeking a detail-oriented, self-directed individual with:
- Previous mailroom experience, required
- Working knowledge of Microsoft Office
- Knowledge of billing information and claim forms
- Experience working in the SMS Signature system
- Proficiency in MS Office
- Strong communication skills
- Ability to interface professionally with all levels of the organization
- Ability to work under pressure in a fast-paced environment
- Ability to handle concurrent tasks with minimal supervision
- Previous front office experience - Preferred
- Ability to lift up to 35 lbs
